English/French Work From Home Morocco Call Center Representative

Prime Choice a major North American online retailer operating within a group of companies with over 37 years combined experience. We pride ourselves on quality products, competitive prices and excellent customer service.
Position Title: Customer Service - Call Center Agent
Location: Work From Home in Morocco
Requires: Reliable High Speed Internet, Reliable Computer Hardware and Software,
USB Head Set, Ability to work Late night shift Morocco time typically 1:30pm to 11:30pm.
The Role & Responsibilities:
Prime Choice is currently looking for a Customer Service Representative. This role is primarily responsible for taking inbound customer phone calls – answering customer questions, and providing information regarding our Prime Choice products and other customer services. Receiving, investigating, resolving and logging customer complaints or issues in a professional manner. Arranging for refunds and credits as required, while being mindful of maintaining a balance between business and customer needs.
Taking customer orders for Prime Choice merchandise and receiving payments. Processing transactions effectively.
The candidate will have:
Excellent computer skills.
Professional phone skills.
Writing skills – ability to capture customer concerns and feedback through accurate documentation of customer interactions
Must be flexible to work a rotational shift schedule. Eastern Time Zone schedules.

: B. Lopez
: لم يحدد
: طنجة , المغرب
: دوام كامل
: 8 ساعات
: 2017-11-18
: 2017-12-18
: الكل
: لا يشترط
: لا يشترط
: 310

قدم سيرتك الذاتية الان

عفوا .. هذه الوظيفة تم اخفاء بيانات الاتصال الخاصة بها نظرا لمرور اكثر من 30 يوم منذ نشر هذا الاعلان وقد تم ارشفته.
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط ,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.
كيف تحدد مصداقية الوظائف المعلنة؟