IT Specialist in Oil & Gas Co

We are oil & gas Company (Offshore drilling) in Dammam searching for Saudi IT Specialist “Male” have a good experience (more than 3 years) in the field , prefer if he has experience in oil & gas “Rigs”.
The work will be inside the Head office but he may needs to visit the rigs if its required from time to time.
Below the responsibilities & requirements.
Please note :
If your required experience & requirements are matching send us the updated CV with the title :
IT Specialist
Primary responsibilities
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person or over the phone.
• Write training manuals.
• Train computer users.
• Maintain daily performance of computer systems.
• Respond to email messages for customers seeking help.
• Ask questions to determine nature of problem.
• Walk customer through problem-solving process.
• Install, modify, and repair computer hardware and software.
• Clean up computers.
• Run diagnostic programs to resolve problems.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Install computer peripherals for users.
• Follow up with customers to ensure issue has been resolved.
• Gain feedback from customers about computer usage.
• Run reports to determine malfunctions that continue to occur.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
Requirements
• Proven working experience in providing help desk support
• Working knowledge of Microsoft Windows as well as various software packages including Microsoft Office 365, SharePoint, SAP and Adobe Creative Suite
• 3+ years of experience in a systems role with a good mix of technology skills. Ability to work on own initiative within part of multi-skilled IT Group.
• To diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications.
• Proficiency in English
• Working knowledge of help desk software, unknown and remote control
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• Must be willing to go offshore to provide support for offshore users
: مصادر خارجيه
: 5500
: ادارية و اشرافية و سكرتاريه
: الدمام , السعودية
: دوام كامل
: 8 ساعات
: 2018-01-06
: 2018-02-06
: الكل
: لا يشترط
: لا يشترط
: 849

الابلاغ عن هذا الاعلان الوظيفي

ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط ,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.

كيف تحدد مصداقية الوظائف المعلنة؟

قدم سيرتك الذاتية الان

عفوا .. هذه الوظيفة تم اخفاء بيانات الاتصال الخاصة بها نظرا لمرور اكثر من 30 يوم منذ نشر هذا الاعلان وقد تم ارشفته.

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