Guest Service Agent Vacancy

What will I be doing?

As a Guest Service Agent (F&B), you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in- hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required

Understand menu content, any menu changes, and promotional activities

Keep your service area clean, tidy, and well- prepared

Efficiently manage the proper settlement of all customer accounts

Answer Guest queries in a polite and helpful manner

What are we looking for?

Guest Service Agent (F&B) serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Friendly, positive, energetic disposition

Committed to delivering exceptional guest service

Motivated to learn new skills and techniques

Smart and tidy, in appearance

Positive and willing to participate on a team and work with a winning attitude

Excellent communication skills in the local language

Flexible, reliable, and responsive to a range of work situations

Prepared to manage a variety of customer types, inquiries, and complaints

Knowledge of alcoholic beverages and mixing of drinks

Previous food hygiene experience

Electronic ordering systems experience

Cash handling experience
: Park Lane Hotel
: 5500
: دوام كامل
: 8 ساعات
: 2019-10-26
: 2019-11-26
: الكل
: لا يشترط
: لا يشترط
: 319
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط ,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.

كيف تحدد مصداقية الوظائف المعلنة؟

قدم سيرتك الذاتية الان

عفوا .. هذه الوظيفة تم اخفاء بيانات الاتصال الخاصة بها نظرا لمرور اكثر من 30 يوم منذ نشر هذا الاعلان وقد تم ارشفته.