Customer Experience Team Member - Subject to Contract Award

Job Opportunity
The purpose of the role is to provide world class customer service to Transport passengers and to assist the Operations teams and service partners in delivering the best possible operational standards in all aspects of the Transport passengers journey.
Key accountabilities;
Customer service provision and assisting passengers with information.
Team members interact face to face with thousands of passengers daily and the core task is to assist passengers in any way required to assist them on their journey. Providing information regarding products and services, assisting with wayfinding and delivering the friendly and professional service
Communication and problem solving. Team members will be the first point of contact for the majority of passenger queries and issues, so they need to be agile and well informed to assist in the successful resolution of problems.
Supporting the Operations Team in all daily tasks and activities. Team members will assist the operations team in ensuring a safe and secure environment, reporting hazards, and ensuring all policies and procedures are adhered to.
experince2 - 2 Years
educationBasic - Secondary School
: Serco Limited
: 5500
: جدة , السعودية
: دوام كامل
: ساعات عمل حرة
: 2020-10-25
: 2020-11-25
: الكل
: لا يشترط
: لا يشترط
: 213
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط ,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.

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