IT End User Support

Ensures the continuing operation of the Operating systems, email, printing, Windows
update, virus protection, etc.
Setups and maintains physical and virtual environments for desktops.
Investigates, tests, installs and upgrades new and hardware/software products for
PCs.
Provides First level of Support to users on Hardware, Software and LAN in the form
of recorded tickets, which are monitored and reported.
Escalation of problems those last more than SLA defined resolution time to the next
level of support functionally and to management hierarchically.
Empowers customers so that they can make more effective use of the IT services
available to them.
Troubleshoots and provides accurate, creative solutions to technical problems on PCs
while ensuring user satisfaction.
Acquires and maintains knowledge of relevant product offerings, current support
olicies, methods of support delivery, in order to provide technically accurate
solutions to customers.
Updates all Users’ applications with the latest service packs and patches.
Protects against Virus attacks by regularly updating the Antivirus software and
scanning all computers.
Ensures and monitors the execution of a periodic Users’ hardware preventive maintenance plan.
Maintains professional knowledge on technology changes, issues, trends, advances
by attending courses/meetings/displays/site visits, user group meeting, conferences,
magazines, newsletter, internet, etc.
: Archirodon Construction
: 5200
: دوام كامل
: ساعات عمل حرة
: 2020-03-29
: 2020-04-29
: الكل
: لا يشترط
: لا يشترط
: 196
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط ,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.

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