Service Manager

Company: Al Futtaim Private Company LLC
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Job:
We are currently looking to recruit an experienced Service Manager for Al-Futtaim Lexus in Dubai. The job holder will ensure that our Lexus workshop will add value through operational efficiencies. You will be working with the Head of Aftersales in developing the facilities for repair and maintenance of our customer’s vehicles and delivering total customer satisfaction. You will run an efficient and profitable service department through productive staffing, cost controls, achievement of objectives and the maintenance of all service records.
As a Service Manager you will be responsible for the overall direction, coordination, and evaluation of Service Department. You will manage up to 2 Supervisors who are supervising up to a total of 10 employees in the Department. You will carry out management responsibilities in accordance with the organization’s policies. You will also take charge of training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
المهارات
About You:
To be considered for this exciting role, you should have a Bachelor’s Degree or similarly qualified person with minimum 5 years’ managerial aftesales experience in the automotive industry.You will have the ability to read, analyze, and interpret, technical journals, financial reports, and legal documents and at the same time you will have the ability to effectively present information to top management. You should be able respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community following advice from National Aftersales Manager.
You must have strong communication skills, be a confident decision maker, have excellent leadership skills and be able to influence others. You will be an engaging leader with a skill for developing talent, a drive for results and a strategic thinker.
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance
: مصادر خارجيه
: 5200
: ادارية و اشرافية و سكرتاريه
: دبى , الامارات العربية المتحدة
: دوام كامل
: 8 ساعات
: 2018-01-13
: 2018-02-13
: الكل
: لا يشترط
: لا يشترط
: 553

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