• Ensures that clients receives the earliest and quality service possible.
Assists CRM Manager in providing the detailed update of handled difficult & legal clients for escalation.
• Immediate escalation to CRM Manager towards a course of action to resolve client’s concerns.
• Ensures to follow all company policies and procedures when dealing with clients.
provides flexible payment plans / reschedules the payment plan to avoid cancellation cases.
• Follows the strategies/methods about new offers, policies and methods to collect funds from clients given by CRM Manager.
• Generates daily, weekly, monthly & quarterly – collections.
• Ensures to achieve collection targets given by CRM Manager.
• Manages database of clients.
Takes the clients for boat trip to provide them a detailed update of construction and show them the project progress.
• Sends periodical updates of construction to clients via email and whatsapp in the form of pictures and DLD progress report.
• Ensures that the registration of properties are done within stipulated period of time by following up on registration payments and oqood fees.
• Follow-ups on pending documents like passport copy etc to complete the personal file of account holder.
To take special approvals from management to give the best options of Upsell/upgrade to existing clients.
Experience: 4 - 9 years
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط
,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.
