Officer Customer Service

We are looking for Officer Customer Service for Dubai, UAE.
Purpose :-
To execute the Customer service activities and ensure careful handling of all the customers
Key Responsibility Areas
Responsible and accountable for responding to customer requests and questions regarding service, products and account information in a professional, accurate, efficient and friendly manner.
Responsible and accountable for conferring with the customer by phone or in person to receive orders for placements, discontinuance, or change in service.
Responsible and accountable for completing contract forms, updating change of address records, and issuing discontinuance orders.
Responsible and accountable for complaint resolution either technical, large or complex, regarding service, products and accounts using established procedures that ensure customer delight by the quality of complaint handling.
Responsible and accountable for using every opportunity to turn service inquiry calls into immediate business and generate revenue by providing accurate sales lead information to Sales Team.
Responsible and accountable for sending daily/weekly/monthly reports to customers and superiors as per respective customer KPI
Responsible for respective customers data management and MIS.
Experience: 5 - 7 years

: ALLIED TRANSPORT LLC
: Identifies in the interview
: دوام كامل
: ساعات عمل حرة
: 2020-01-15
: 2020-02-15
: الكل
: لا يشترط
: لا يشترط
: 37
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط ,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.
كيف تحدد مصداقية الوظائف المعلنة؟

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